No. Downloaded software cannot be returned, and therefore we cannot make refunds.
So please make sure you fully evaluate the product and listen to the demos and ask any questions before purchasing.
Our secure payment partner is Fastspring.
You can pay using one of the following options:
This includes cards like VISA, MasterCard and American Express.
Since we both are full-time working composers we know how important it is to add new features to custom libraries if needed. We improve on existing custom libraries and try to make them as good and useful as possible. Why? Because they are part of our own palette as well.
Sure. We have created many libraries so far, but most of them are not for sale right now. This will probably change over time.
audiowiesel creates custom sample libraries and audio tools. It was founded in 2012 by Frank Herrlinger and Daniel Szwedek.
Yes, you should have received your personal download links from our distribution partner after purchasing. If you didn’t get any email or download instruction after 2 hours please get in contact with us.
HAG is an abbreviation for „Hammered Acoustic Guitar“. This is the name of our first custom sample library.
No. All version of HAG are ready to use after installation. You don’t need to activate it.
The sounds included in ‚HAG Core‘ and ‚HAG FX & Percussion‘ are very different from each other. We don’t want to force anybody to buy the whole bundle if he is only interested in one of the packages.
If you want to have all sounds available, go for ‚HAG Full Bundle‘.
No. HAG is not available as boxed product, it is for download only.
Sure. You can download the complete manual of HAG on our product site.